Standard warranty

• All items sold on zbotic.in are covered by a standard warranty of a minimum of 15 days from the date of shipment, protecting you against manufacturing defects.
• Many products carry a longer warranty — check the "Warranty" tab / section on the product page. Where a different period is specified on the product page, that period applies.
• Eligible products additionally carry the manufacturer's warranty, where applicable.

What the warranty covers

• Manufacturing defects — the product does not work as described when used correctly.
• Confirmed defects are resolved free of cost: repair or replacement with return shipping prepaid by Zbotic. If a replacement is out of stock, we issue a 100% refund.

What the warranty does NOT cover

• Damage caused by misuse, static discharge, neglect, or accidents.
• Reverse polarity / incorrect wiring (burnt components). Electrical polarity must be properly observed when hooking up components.
• Products that have been modified, soldered, configured, or altered in any way — no refund or replacement is possible on soldered products, whether the soldering was done before return shipping or discovered during our inspection.
• Improper installation of products.

How to claim

1. First check the "How to Use" section on the product page — many issues are setup-related.
2. Contact support within the warranty period with:
3. Order number
4. Email ID used at the time of ordering
5. A short testing video and photos demonstrating the fault (required)
6. Our team responds within 48 hours. If the fault can't be resolved remotely, we approve a return (see the Return & Replacement Policy article for pickup, inspection and refund/replacement steps).
7. Keep the product in its original packaging with all accessories until the claim is resolved — items must be returned complete for the warranty to apply.