Zbotic Support

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Mon–Sat, 09:30–18:00 IST. WhatsApp is usually the fastest way to reach the desk.

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Shipping & Delivery

Shipping options (India)

Method Charge Delivery time
Standard Shipping ₹49 3–5 working days
Free Shipping (orders ₹999 and above) Free 5–7 working days
Express Air Shipping from ₹99 (by parcel weight) 3–5 working days
Same-Day Delivery (Pune pincodes only) ₹79 Same day, 1 PM – 9 PM (order before 12:30 PM; not on Sundays)
  • Batteries and LiPo products travel by surface transport (air-restricted): add roughly 2–3 days — typically 6–7 days on standard shipping, 8–10 days on free shipping.
  • Exact options and charges for your pincode are shown in the cart ("Estimate Shipping") and at checkout.

Couriers we use

Orders ship via reputed courier partners — Bluedart, Delhivery, DTDC, FedEx, Ekart and others — selected based on your pincode and parcel type. If your chosen shipping service isn't available for your location, we use the best available method to fulfil the order. Once dispatched, you receive tracking details by email/SMS, and you can also track at zbotic.in/track-order.

Custom-manufactured orders (PCB & 3D printing)

  • PCB manufacturing orders typically take 18–20 days to manufacture, after which the order is dispatched with tracking details. During high order volumes or production issues there may be a delay of up to 5 additional days.
  • 3D-printing service orders are made to order; the lead time is shown when you place the order.

International shipping

  • We ship internationally, normally via UPS (FedEx/DHL on request). Charges start at ~USD 20 depending on weight and destination; typical delivery 2–10 days.
  • Customs duties, taxes and courier fees in the destination country are the buyer's responsibility.

Delayed or missing parcel?

If tracking shows "delivered" but you haven't received the parcel, first check with neighbours/security, then contact support within 48 hours of the incorrect delivery status. For any other delay, message us on WhatsApp (+91 20 6913 4444) with your order number and we'll chase the courier.

Support requests

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