It happens sometimes. In such cases, the money is neither with us nor with the bank, but if we receive your money without an order, we will refund it within 2-3 working days. Rest assured, the money will come back to your bank account after 10-15 working days once the payment reconciliation happens at the bank’s end.
If the money still does not reflect in your bank account, contact us and we will get back to you.
What you need to do:
Submit a ticket mentioning:
1. Name of the customer
2. Email ID used at the time of placing the order
3. Any reference number of the transaction that you received from the bank