Chances are very slim that the parcel will have some missing parts or accessories. But even if you receive an incomplete order, please submit a ticket mentioning the below details and we will get back to you.
What you need to do:
Submit a ticket mentioning:
1. Order number
2. Email ID used at the time of placing the order
3. Snapshots of the package showing the missing item
Once the ticket is submitted:
We will get back to you within 48 hours with the resolution. We will email you if we need further information; otherwise, we will ship the missing item right away and inform you about the tracking details.
Why might we ask for more information?
Our operations run on an automated system. If the item is missing in a particular order, our system will show that extra material is in stock — meaning some orders may have been shipped with missing items. This way we can track what was the missing part.
Once confirmed that the item is missing from the parcel, we will send you the item with shipping details with immediate effect.
Make sure to contact us within 2 days from the delivery date, else the return will not be possible.