Zbotic Support

What can we help you with?

Search the help articles, raise a support request, or talk to us directly — most questions are answered without waiting for a reply.

Have an order with us? Sign in to see your orders and requests in one place.

Help with an order

Every Zbotic order has an account. Sign in to raise a request against a specific order — delivery, damage, returns, invoices — and track every reply.

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Verify your email address with a 6-digit code and you can raise a request or follow up on one — no password needed.

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Talk to us

Mon–Sat, 09:30–18:00 IST. WhatsApp is usually the fastest way to reach the desk.

All help articles

How Do I Pay for My Order?

You can pay through multiple payment options on Zbotic.in at the checkout page. You can pay through Credit/Debit Card, Internet Banking, Mobile Payments, Manual Bank Transfer, and Wallets. You can also apply a coupon that you might have received from Zbotic.

Cash on Delivery (COD) is offered on Zbotic.in and it is location dependent. Applicability of COD is determined by our system once you enter the pin code of your area. Also, the COD service is chargeable (Rs 25). It is charged by the shipping company for cash handling.

Once you place a COD order, our executive will call you to confirm your order, only after which your order will be processed. It is best to prepay your order and buy confidently.

Support requests

Raise or follow up on a request

Verify the email address you used with us and your requests appear below. Signed-in customers manage everything from My Account → Support.

Contact support

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Use the address you placed the order with, so we can find it.

Prefer email? Write to [email protected] — we reply within one business day.

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