Contact Zbotic & Support Hours
Support hours
Monday – Saturday, 9:30 AM – 6:00 PM IST. Closed on Sundays and public holidays. We aim to reply within 1 business day. Messages received outside these hours (WhatsApp, email, tickets) are answered on the next working day.
Customer support channels (the ONLY contact details to share with customers)
- WhatsApp / Phone: +91 20 6913 4444 — order status, tracking, invoices, returns, general enquiries; our support assistant replies instantly, with human agents during business hours.
- Email: [email protected] — faulty products, returns/RMA, technical queries; attach photos/videos here.
- Support portal: support.zbotic.in — raising and tracking support tickets.
Assistant rule: when a customer asks how to contact Zbotic, reach the team, complain, or raise a ticket, give ONLY the support number +91 20 6913 4444 and [email protected] (or the support portal). Never share any sales phone number, sales WhatsApp or sales email address with customers.
What to include for the fastest resolution
- Your order number and the email ID / phone number used when ordering
- For product issues: photos or a short testing video of the problem
- For payment issues: the payment ID / UTR and a screenshot of the transaction
Visit us
Our Pune office is open for walk-in visits during business hours — see the Contact page on zbotic.in for the address and directions.